Armstrong's Essential Skills for People Professionals: A Complete Guide for HR Practitioners

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Michael Armstrong

Armstrong's Essential Skills for People Professionals

A Complete Guide for HR Practitioners

Michael Armstrong

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English

Kogan Page Ltd
03 April 2024

Personnel & human resources management

A complete guide to the skills needed to be a successful people professional written by the UK's bestselling human resource management author.

Armstrong's Essential Skills for People Professionals is an essential resource for all current and aspiring HR practitioners. There is complete coverage of the fundamental skills needed including those for interviewing, selection, managing performance and reward, Learning and Development (L&D) and employee engagement. This book also covers techniques for handling people problems, navigating challenging conversations and managing conflict.

In addition, there is also coverage of strategic people management capabilities such as managing equity, diversity and inclusion (EDI), effective data analysis and supporting and communicating organizational change. There is expert content on competencies needed to deal with business issues as an HR professional including how to contribute to the organization's ESG (environmental, social and governance) rating. The final part of the book covers essential personal skills needed for success including problem-solving, decision-making, critical thinking, influencing and negotiation. Comprehensive yet accessible, this book will give you the skills and confidence you need to be an outstanding people professional.

By: Michael Armstrong
Imprint: Kogan Page Ltd
Country of Publication: United Kingdom
Dimensions: Height: 234mm, Width: 156mm, Spine: 33mm
ISBN: 9781398614765
ISBN 10: 1398614769
Pages: 264
Publication Date: 03 April 2024
Audience: College/higher education , Professional and scholarly , Primary , Undergraduate
Format: Paperback
Publisher's Status: Active

Chapter - 00: Introduction: the nature of skill Section - ONE: PEOPLE MANAGEMENT SKILLS: THE FRAMEWORK Chapter - 01: The role of people management; Chapter - 02: The skills of people management professionals; Section - TWO: PEOPLE MANAGEMENT PROCESS SKILLS Chapter - 03: Strategic people management skills; Chapter - 04: Business partnering skills; Chapter - 05: Organization development skills; Chapter - 06: Change management skills; Chapter - 07: Skills analysis; Chapter - 08: Selection interviewing skills; Chapter - 09: Learning and development skills; Chapter - 10: Reward management skills; Section - THREE: ANALYTICAL, TECHNICAL AND RESEARCH SKILLS Chapter - 11: Analytical and diagnostic skills; Chapter - 12: Critical thinking skills; Chapter - 13: Evidence-based people management skills; Chapter - 14: People analytics skills; Chapter - 15: Problem-solving skills; Chapter - 16: Decision-making skills; Chapter - 17: Systems thinking skills; Chapter - 18: Digital skills; Chapter - 19: Statistical skills; Chapter - 20: Research sklls; Section - FOUR: PERSONAL SKILLS Chapter - 21: Communicating skills; Chapter - 22: Report-writing skills; Chapter - 23: Speaking skills; Chapter - 24: Listening skills; Chapter - 25: Influencing skills; Chapter - 26: Negotiating skills; Chapter - 27: Leadership skills; Chapter - 28: Consulting skills; Section - FIVE: PEOPLE SKILLS Chapter - 29: Handling people problems; Chapter - 30: Handling challenging conversations; Chapter - 31: Political skills; Chapter - 32: Managing conflict Section - SIX: BUSINESS SKILLS Chapter - 33: Understanding the business; Chapter - 34: Enhancing performance skills; Chapter - 35: Administrative skills; Chapter - 36: Project management skills

Michael Armstrong is the UK's bestselling author of HRM books. With over a million copies sold, his books have been translated into 21 languages. Based in London, UK, he is managing partner of E-Reward and was previously a chief examiner of the Chartered Institute of Personnel and Development (CIPD). He is the author of many HR titles including Armstrong's Handbook of Human Resource Management Practice and Armstrong's Handbook of Performance Management, all published by Kogan Page.