JANE DALGLEISH is an experienced Senior Residential Practitioner, having worked in residential childcare for Glasgow City Council for more than twenty-five years. She has recently left the sector to draw on her experience as a writer and trainer. Jane's experience ranges from team leader to house manager in a range of settings that include children's houses, field social work, secure accommodation care and residential schools. She has experience supporting young people through complex trauma, behavioural challenges, and transitions. Having joined the profession as ""just a mum"" without formal qualifications, she now holds a Master's degree in Advanced Residential Child Care, with a focus on play.