Lean as a Healthcare Improvement Approach

Zoe Radnor (Aston University), Sharon J. Williams (Swansea University)

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English

Cambridge University Press
02 October 2025

Public health & preventive medicine; Health systems & services

Series: Elements of Improving Quality and Safety in Healthcare

Lean is one of the most widely used improvement approaches in healthcare. With origins in manufacturing, it focuses on improving efficiency, eliminating waste, and streamlining processes. This Element provides an overview of the evidence for the use of Lean in healthcare, summarises the supporting tools and techniques, and emphasises the importance of developing an organisational culture committed to continuous improvement. The authors offer two case studies of attempts to implement Lean at scale, noting that, despite its popularity, implementation is not straightforward. Challenges include terminology that isn't always easy to grasp, perceived dissonances between the manufacturing origins of Lean based on repetitive, standardised, automated production and the human-centred world of healthcare, and problems with fidelity. The authors make the case that there is a lack of a robust evidence base for Lean and call for well-designed studies to advance the implementation of Lean and associated process improvement techniques in healthcare.

This title is also available as open access on Cambridge Core.

By: Zoe Radnor (Aston University), Sharon J. Williams (Swansea University)
Imprint: Cambridge University Press
Country of Publication: United Kingdom
Weight: 68g
ISBN: 9781009326148
ISBN 10: 1009326147
Series: Elements of Improving Quality and Safety in Healthcare
Pages: 36
Publication Date: 02 October 2025
Audience: Professional and scholarly , College/higher education , Undergraduate , Further / Higher Education
Format: Paperback
Publisher's Status: Active

1. Introduction; 2. Lean in Action; 3. Implementing Lean; 4. Critiques of Lean in Healthcare; 5. Conclusions; 6. Further Reading; Contributors; References.

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Lean as a Healthcare Improvement Approach

Zoe Radnor (Aston University), Sharon J. Williams (Swansea University)

$60.95 $51.51

Paperback

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