Cristina Gallego-Gomez has a Master’s Degree in Business Organization and another one in Business Communication at the Rey Juan Carlos University. She is a doctoral candidate in the Business Administration PHD Program at the Rey Juan Carlos. She is an IT organizational Consultant in the digital areas of firms from 2008. She works at Capgemini, Spain, where she is specialized in channels in the Financial Services for big size firms leading their industries. She has done research in the management of CRM and ERP systems where she has published articles in indexed journals and presented communications in International venues.