A Guide to Stellar Reviews

Crafting Effective Responses

Digital Commerce Girl

$17.95

Paperback

Not in-store but you can order this
How long will it take?

Availability Information

We source books from suppliers in Australia and overseas. For books we don't currently have in stock, the time it takes to get them from our suppliers can vary widely - from a few days to a few months - so we check each book with each supplier to determine the expected time it will take to be supplied to us.

We then advise you accordingly. If the time taken to get any book is too long for you, you can let us know and we will cancel or adjust your order, and refund as required.

To find out the anticipated arrival time for specific items prior to ordering, please contact us by phone or email:

Phone +61 2 9264 3111, or 1800 4 BOOKS (1800 4 26657) if outside Sydney:
option 1 Abbey's Bookshop (Crime, History, Science, Kids & more) • info@abbeys.com.au
option 2 Language Book Centre (ESL & Foreign Languages) • language@abbeys.com.au
option 3 Galaxy Bookshop (Sci-fi, Fantasy, Romance, Graphic Novels) • sf@galaxybooks.com.au

QTY:

English

Digital Commerce Girl
19 January 2024

Writing & editing guides; Entrepreneurship; Business communication & presentation

Summary
Details

"""A Guide to Stellar Reviews: Crafting Effective Responses"" is a comprehensive book that provides valuable insights and practical strategies for businesses to excel in managing and responding to reviews. In this book, you will learn about the importance of stellar reviews and their impact on business success. You will also discover the common challenges faced in responding to reviews and why crafting effective responses is crucial.

The book delves into the preparation needed to receive stellar reviews, including creating a positive customer experience, encouraging customers to leave reviews, and managing online reputation. It also emphasizes the significance of setting realistic expectations for reviews.

Furthermore, ""A Guide to Stellar Reviews"" offers in-depth guidance on crafting effective responses. It explores different types of reviews and provides valuable tips on addressing positive, negative, neutral, and mixed reviews. The book also offers practical advice on handling reviews with specific concerns. Additionally, it provides templates and examples to help businesses create personalized and authentic responses.

Overall, this book aims to help businesses leverage the benefits of stellar reviews. It explores how reviews can be used for marketing, branding, building trust, and improving products and services. It also emphasizes the value of feedback for business growth and provides strategies for creating a feedback loop with customers. By implementing the insights and techniques shared in this book, businesses can enhance their online reputation and achieve long-term success."

By: Digital Commerce Girl
Imprint: Digital Commerce Girl
Dimensions: Height: 279mm, Width: 216mm, Spine: 4mm
Weight: 191g
ISBN: 9798224622733
Pages: 72
Publication Date: 19 January 2024
Audience: General/trade , ELT Advanced
Format: Paperback
Publisher's Status: Active