Freda Hansburg, Ph.D., is a psychologist and facilitator of change both for individuals and for organizations. She currently maintains a clinical practice with individuals and couples and directs the Technical Assistance Center, a consultation and training program at the University of Medicine and Dentistry of New Jersey. A popular trainer and conference presenter, Dr. Hansburg has provided consultation to numerous behavioral health and human service organizations, taught in university settings, and published professional and popular articles. Mel Silberman, Ph.D. is professor of adult and organizational development at Temple University. He is also president of Active Training, a provider of cutting-edge business and personal development seminars, including ""Working PeopleSmart."" His previous books include PeopleSmart and Active Training. Freda Hansburg, Ph.D. is a psychologist, an executive coach, and a training consultant. She is vice president of Active Training and coauthor of PeopleSmart.
A step-by-step plan for making your relationships with other people more successful. Silberman outlines the eight essential skills of interpersonal intelligence - tuning into others, explaining yourself clearly and honestly, asserting yourself, seeking and giving feedback, influencing others, resolving conflict, being a team player and changing your approach when relationships are stuck - and provides a guide to their development. (Kirkus UK)