Timothy J. Kloppenborg, Ph.D., PMP, is an associate professor of Management at Xavier University, and President of Kloppenborg and Associates, a consulting and training company that specializes in project management. He has authored numerous articles that have appeared in publications such asProject Management Journal , Journal of Managerial Issues, and Quality Progress. Joseph A. Petrick, Ph.D., SPHR is Professor of Management at Wright State University, a frequent contributor to journals in the field of quality as well as co-author of key books, including Total Quality and Organization Development and Management Ethics- Integrity at Work.