James M. Citrin, a prominent CEO and board director recruiter, leads Spencer Stuart's Global Technology, Communications, and Media practice and is a member of the firm's worldwide board of directors. He is the author of Zoom- How 12 Exceptional Companies Are Navigating the Road to the Next Economy and coauthor of Lessons from the Top- The 50 Most Successful Business Leaders in America-and What You Can Learn from Them. Richard A. Smith is a respected thought leader and recruiter of CEOs for both public and private corporations and a core member of Spencer Stuart's Strategic Leadership practice. He has authored numerous articles on leadership and talent resource management, including the widely cited white paper, Tier One Talent- Investment Strategies for Human Capital.