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Managing Quality in America's Most Admired Companies by Jay Spechler at Abbey's Bookshop,
Managing Quality in America's Most Admired Companies
— —
Jay Spechler

Managing Quality in America's Most Admired Companies

Jay Spechler

$100

Hardback

Not in-store but you can order this
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English
Berrett-Koehler
01 January 2018
Quality Assurance (QA) & Total Quality Management (TQM); Production & quality control management
Copublished with Industrial Engineering and Management Press

What are america's leading companies doing to excel in quality? This new book provides the answer. Jay W. Spechler, senior examiner for the Malcolm Baldrige National Quality Award Committee, has brought together case studies of how over 30 leading companies put quality management into practice in their organizations.

The case studies focus on how the Baldrige Award criteria are actually being applied in the companies and how the companies are achieving quality results. The cases cover all aspects of quality management-from values and philosophies to actual implementation, training, measurement, and employee involvement. They include many practical examples to illustrate successful strategies, programs, and action steps.

In addition, the book's seven opening chapters provide general guidelines for implementing quality management in any organization.
Edited by:  
Imprint:   Berrett-Koehler
Country of Publication:   United States
Dimensions:   Height: 236mm,  Width: 159mm,  Spine: 32mm
Weight:   794g
ISBN:   9780898061185
ISBN 10:   0898061180
Pages:   432
Publication Date:  
Audience:   Professional and scholarly ,  Undergraduate
Format:   Hardback
Publisher's Status:   Active

Jay W. Spechler is senior examiner for the Baldrige National Quality Award Committee, a judge for the Sterling Quality and Productivity Award of the State of Florida, and the author of three books on quality management. He is the editor and coauthor of Managing Quality in America's Most Admired Companies.

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