FREIGHT DELAYS IN AND OUT: MORE INFO

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FREIGHT DELAYS: IN AND OUT

May 05, 2020

Our shop doors at 131 York Street have reopened and our online store is powering along, but please bear in mind that the COVID-19 disruption has caused delays in books coming to us from our suppliers and also going out to you. Here is the current state of things:

 

BOOKS COMING IN TO ABBEY'S

Books that are 'In Stock' can be shipped out immediately.

Books that come from our local (Australian) suppliers will still generally come in to us within 3-10 days if they are in stock with the supplier. We then dispatch them to you.

Where we are noticing significant delays (weeks) is with books coming in from overseas. If we discover an extended delay in any books in your order, we will notify you of this. You can then decide whether to remove them from your order or cancel the order.

 

BOOKS SHIPPING OUT FROM ABBEY'S

EXPRESS POST: AusPost have temporarily suspended their Express Post guarantee. The Express Post service continues to be our fastest postal delivery option for our customers – and we'll continue to prioritise these deliveries. They just may not be delivered next business day every time. 

INTERNATIONAL SHIPPING DELAYS: We have been advised of delays of between 5-15 BUSINESS DAYS on parcels leaving Australia. 

 
We appreciate your patience and if you have any questions, please contact us. Contact information is shown below.