Work in the Gig Economy

This is a timely and important book that examines the development and implications of gig work. Technological change is impacting on how, where and when work takes place, under what conditions, and how it is organised and remunerated. The algorithmic management processes supporting gig work are being applied to the conventional workplace and working arrangements. The relevance and significance of this book extends beyond the online economy. John Burgess, Professor of Human Resource Management in the School of Management, RMIT University. This book is a must read for everyone interested in HRM in the platform-enabled gig economy. Besides addressing definitional questions, it touches upon important puzzles that characterize online labor platforms, including: algorithmic management, multi-party working relationships, and gig worker experiences. Dr. Jeroen Meijerink, Assistant Professor of Human Resource Management, University of Twente, The Netherlands This authoritative, wide-ranging and critical book is essential reading for anyone interested in work in the gig economy. The authors provide key insights on gig work and algorithmic management, showing convincingly how these challenge our current understanding of working relationships, job quality and people management. I highly recommend it. Professor Anne Keegan, University College Dublin, Ireland