What Works, What Doesn't (and When)

Case Studies in Applied Behavioral Science

Dilip Soman

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English

University of Toronto Press
30 April 2024

Occupational & industrial psychology; Political economy

Series: Behaviorally Informed Organizations

How well do behavioral science interventions translate and scale in the real world? Consider a practitioner who is looking to create behavior change through an intervention

perhaps it involves getting people to conserve energy, increase compliance with a medication regime, reduce misinformation, or improve tax collection. The behavioral science practitioner will typically draw inspiration from a previous study or intervention to translate into their own intervention.

The latest book in the Behaviourally Informed Organizations series, What Works, What Doesn't (and When) presents a collection of studies in applied behavioral research with a behind-the-scenes look at how the project actually unfolded. Using seventeen case studies of such translation and scaling projects in diverse domains such as financial decisions, health, energy conservation, development, reducing absenteeism, diversity and inclusion, and reducing fare evasion, the book outlines the processes, the potential pitfalls, as well as some prescriptions on how to enhance the success of behavioral interventions. The cases show how behavioral science research is done

from getting inspiration to adapting research into context, designing tailored interventions, and comparing and reconciling results.

With contributions from leading academics and seasoned practitioners, What Works, What Doesn't (and When) provides prescriptive advice on how to make behavior change projects happen and what pitfalls to watch out for.

Edited by: Dilip Soman
Imprint: University of Toronto Press
Country of Publication: Canada
Dimensions: Height: 235mm, Width: 159mm, Spine: 36mm
Weight: 780g
ISBN: 9781487548735
ISBN 10: 1487548737
Series: Behaviorally Informed Organizations
Pages: 277
Publication Date: 30 April 2024
Audience: College/higher education , Professional and scholarly , Primary , Undergraduate
Format: Hardback
Publisher's Status: Active

Dilip Soman is the Canada Research Chair (Tier 1) in Behavioural Science and Economics, a professor at the Rotman School of Management at the University of Toronto, and the director of Behavioural Economics in Action at Rotman (BEAR) research centre.

Reviews for What Works, What Doesn't (and When): Case Studies in Applied Behavioral Science

""This long-needed and highly useful volume addresses crucial questions of how best to perform and scale up behavioral science interventions. My only regret is that it wasn't published earlier.""--Robert Cialdini, New York Times bestselling author of Influence and Pre-Suasion ""What Works, What Doesn't (and When) offers invaluable insights into the challenges of translating and scaling behaviorally informed interventions. Packed with practical advice and compelling case studies, its chapters shed new light on both the potential and limits of behavioral science as a tool for solving pressing problems.""--Katy Milkman, James G. Dinan Professor at the Wharton School of the University of Pennsylvania, and Wall Street Journal bestselling author of How to Change ""An extremely useful compendium for anyone interested in applications of behavioral science, thanks to its reflective and refreshing 'warts and all' approach to sharing both successes and failures in the translation from laboratory to real life. It's a very welcome acknowledgment that translating research into practice can feel messy and unpredictable as a practitioner - and still be wildly worth the effort in terms of impact and learning.""--Caroline Webb, CEO of CW&Co, and author of How to Have a Good Day