Vulnerable Consumers and the Law

Consumer Protection and Access to Justice

Christine Riefa, Severine Saintier

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English

Routledge
09 January 2023

Economics; Management of specific areas; Systems of law; Commercial law; Company law

Series: Markets and the Law

This book charts the difficulties encountered by vulnerable consumers in their access to justice, through the contributions of prominent authors (academic, practitioners and consultants) in the field of consumer law and access to justice.

It demonstrates that despite the development of ADR, access to justice is still severely lacking for the vulnerable consumer. The book highlights that a broad understanding of access to justice, which encompasses good regulation and its public enforcement, is an essential ingredient alongside access to the mechanisms of traditional private justice (courts and ADR) to protect the vulnerable consumer. Indeed, many of the difficulties are linked to normative obstacles and lack of access to justice is primarily a vulnerability in itself that can exacerbate existing ones. In addition, because it may contribute to ‘pushing’ already vulnerable consumers into social exclusion it is not simply about economic justice but also about social justice.

The book shows that lack of access to justice is not irreversible nor is it necessarily linked to consumer apathy. New technologies could provide solutions. The book concludes with a plea for developing ‘inclusive’ justice systems with more emphasis on public enforcement alongside effective courts systems to offer the vulnerable with adequate means to defend themselves.

This book will be suitable for both students and practitioners, and all those with an interest in the justice system.

Edited by: Christine Riefa, Severine Saintier
Imprint: Routledge
Country of Publication: United Kingdom
Dimensions: Height: 234mm, Width: 156mm,
Weight: 440g
ISBN: 9780367555184
ISBN 10: 0367555182
Series: Markets and the Law
Pages: 264
Publication Date: 09 January 2023
Audience: College/higher education , Professional and scholarly , Primary , Undergraduate
Format: Paperback
Publisher's Status: Active

Christine Riefa is a Reader in Consumer Law, Brunel University. Séverine Saintier is an Associate Professor in Commercial Law, Exeter University.