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User Comments and Moderation in Digital Journalism

Disruptive Engagement

Thomas B. Ksiazek Nina Springer

$39.99

Paperback

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English
Routledge
25 September 2023
Series: Disruptions
This book is an authoritative discussion of user comments and moderation in digital journalism, examining how user comments have disrupted the field of journalism and how a growing number of news organizations have abandoned commenting features altogether.

Making a broad argument concerning user commentary as a manifestation of user engagement and public deliberation, User Comments and Moderation in Digital Journalism: Disruptive Engagement conceptualizes the act of commenting as interactive engagement and participation in a virtual public sphere. The book also explores the organizational policies that have the potential to disrupt – as well as improve – the quality of user discussions. Ultimately, strategies are proposed for managing and improving user comments and encouraging more productive public deliberation in digital journalism.

This engaging discussion of a key development in digital journalism is a valuable resource for academics and researchers in the areas of journalism, media and communication studies.

By:   ,
Imprint:   Routledge
Country of Publication:   United Kingdom
Dimensions:   Height: 216mm,  Width: 138mm, 
Weight:   453g
ISBN:   9780367497521
ISBN 10:   0367497522
Series:   Disruptions
Pages:   118
Publication Date:  
Audience:   College/higher education ,  Primary
Format:   Paperback
Publisher's Status:   Active
Chapter 1. Current Debates on User Commentary; Chapter 2. Comments as Engagement with the News; Chapter 3. Comments as Public Deliberation; Chapter 4. Anonymous Commentary; Chapter 5. Managing and Improving User Comments; Chapter 6. Where do we go from here?

Thomas B. Ksiazek holds a PhD from Northwestern University, USA, and is an associate professor in the Department of Communication at Villanova University, USA. His research interests include new forms of user engagement with the news, implications of audience behavior for society and the field of journalism, patterns of cross-platform media use, and the application of network analysis to the consumption and production of media. Nina Springer (Dr. phil., LMU Munich, Germany) is an associate professor in the Journalism Department at Södertörn University, Stockholm, Sweden. Her research focuses on journalists-audience-interactions and the journalistic profession. In the realm of commentary features, she investigated commenters’ motives and contributions to viewpoint diversity, as well as comments’ use for and their effects on audiences and journalists alike.

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