Karen L. McGraw (Author) , Karan Harbison (University of Texas at Arlington) (Author)
This is an interesting and potentially very useful book....I recommend this book to people working in software development because of its emphasis on human factors in the information gathering part of the process. --Computing Reviews ...the book provides a methodology that help analysts select and use techniques throughout the life cycle of a user-centered project. I will be re-reading User-Centered Requirements for tips and insight on developing easy-to-use computer applications. --SIGCHI Bulletin