Understanding Clinical Negotiation

Richard L Kravitz, Richard L Street Jr

$112.95

Paperback

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McGraw-Hill Education
14 September 2021

Medicine: general issues; Pre-clinical medicine: basic sciences

A Doody's 5-Star Review! Achieve optimal patient outcomes and build positive health care relationships with this timely and essential guide

Patient relations, satisfaction, and engagement are more important than ever. Many patients today research their conditions online, and are the targets of marketing campaigns by hospitals, medical device manufacturers, and the pharmaceutical industry. As a result, some will bring a consumer mindset to the exam room and even demand tests and treatments that are of questionable value. This new health care landscape makes the ability to clinically negotiate with patients an increasingly important skill.

Understanding Clinical Negotiation helps clinicians navigate patient desires toward mutually defined goals. The first guide of its kind, this important resource will equip clinicians with the insights and pragmatic skills needed to strike the right balance between care and costs, while ensuring the satisfaction and safety of every patient.

Understanding Clinical Negotiation features:

Real-world vignettes incorporating scenarios encountered in research and practice Clinical pearls and summary bullet points for each chapter Actionable lessons that can be applied immediately in practice Deeper Dive sidebars with additional insights and information Strategies for fostering patients’ full disclosure of relevant information Methods for raising awareness of and managing emotions in clinical care Best practices for collaborative decision-making in diverse populations

By: Richard L Kravitz, Richard L Street Jr
Imprint: McGraw-Hill Education
Country of Publication: United States
Dimensions: Height: 231mm, Width: 185mm, Spine: 23mm
Weight: 617g
ISBN: 9781260462494
ISBN 10: 1260462498
Pages: 384
Publication Date: 14 September 2021
Audience: Professional and scholarly , Undergraduate
Format: Paperback
Publisher's Status: Active

Contributor Preface I Background and Rationale 1 Clinical Negotiation and the Search for Common Ground 2 The Nature of Patients’ Expectations and Requests II Barriers and Strategies 3 Clinical Negotiation in the Context of Modern Practice 4 How Communication Fails 5 Managing Emotions in the Clinical Negotiation 6 Strategies for Successful Clinical Negotiation III Applications 7 Negotiating Requests for Tests, Referrals, and Treatments 8 Clinical Negotiation and Controlled Substances 9 Negotiating with Hospitalized Patients and Their Families 10 Negotiating with Physician Colleagues and Other Health Care Professionals Epilogue Index

Richard Kravitz is Professor and Co-Vice Chair for Research, Department of Internal Medicine, University of California, Davis. He is also co-Editor-in-Chief of the Journal of General Internal Medicine and a member of the American College of Physicians. Richard L. Street, Jr. is Professor of Communication at Texas A& M University, specializing in health communication. His research focuses on clinician-patient communication, pathways linking communication to improved health outcomes, and strategies for increasing patient involvement in care. He is also Professor of Medicine at Baylor College of Medicine. He has received numerous research and teaching awards including Outstanding Health Communication Scholar.

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Understanding Clinical Negotiation

Richard L Kravitz, Richard L Street Jr

$112.95

Paperback

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