Towards A Unified Understanding of Technology Resistance and Avoidance: A Holistic View on Extant Literature...

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Bahae Samhan

Towards A Unified Understanding of Technology Resistance and Avoidance

A Holistic View on Extant Literature and Agenda for Future Research

Bahae Samhan

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English

now publishers Inc
19 March 2025

Computing: general; Data warehousing

Series: Foundations and Trends® in Computer Science

In the digital age, Information Technology (IT) and Information Systems (IS) have become essential components of organizational strategies, enabling efficiency, collaboration, and innovation.

However, the path to successful IT adoption is burdened with challenges that can undermine even the most promising initiatives. These challenges often stem not from technical inadequacies but from user resistance and avoidance, which remain pervasive and complex barriers to IT success. Despite its significance, the study of resistance and avoidance in the IS domain remains relatively immature compared to research on adoption and diffusion. To date, three major research streams have addressed these phenomena: (1) studies framing resistance and avoidance as opposites of adoption, (2) investigations into resistance to change, and (3) explorations of threat avoidance behaviors. Each offers valuable insights but lacks a unified framework to comprehensively address the complexities of resistance and avoidance.

Towards A Unified Understanding of Technology Resistance and Avoidance seeks to fill these gaps by synthesizing existing literature to present a holistic view of technology resistance and avoidance. By integrating insights from diverse theoretical frameworks, it proposes a comprehensive foundation for understanding these behaviors and highlights critical areas for future research. The aim is to move beyond the conventional paradigms of adoption to offer actionable strategies for addressing resistance and avoidance in organizational contexts. This monograph is organized as follows. First, it reviews foundational theories of resistance and avoidance. Next, it categorizes existing research to identify key factors contributing to these behaviors, examines proposed remedies, and identifies gaps that future research must address. Finally, it concludes with theoretical and practical implications, offering a roadmap for advancing scholarship and practice in this critical area.

By: Bahae Samhan
Imprint: now publishers Inc
Country of Publication: United States
Dimensions: Height: 234mm, Width: 156mm,
Weight: 105g
ISBN: 9781638285267
ISBN 10: 1638285268
Series: Foundations and Trends® in Computer Science
Pages: 64
Publication Date: 19 March 2025
Audience: Professional and scholarly , Undergraduate
Format: Paperback
Publisher's Status: Active

1. Introduction 2. Defining and Conceptualizing Resistance and Avoidance in Information Systems 3. Technology Resistance and Avoidance Theories 4. Key Themes in Technology Resistance and Avoidance 5. Emerging Gaps and Future Research 6. Conclusion and Implications References