A state-of-the-art psychological perspective on team working and collaborative organizational processes This handbook makes a unique contribution to organizational psychology and HRM by providing comprehensive international coverage of the contemporary field of team working and collaborative organizational processes. It provides critical reviews of key topics related to teams including design, diversity, leadership, trust processes and performance measurement, drawing on the work of leading thinkers including Linda Argote, Neal Ashkanasy, Robert Kraut, Floor Rink and Daan van Knippenberg.
About the Editors vii About the Contributors ix Foreword xvii Series Preface xix Supported Charity: Railway Children xxi Introduction 1 1 The Psychology of Teamwork and Collaborative Processes 3 Eduardo Salas, Ramón Rico, and Jonathan Passmore Part I Overview of Team Effectiveness 13 2 Factors that Influence Teamwork 15 Julie V. Dinh and Eduardo Salas 3 Team Performance in Knowledge Work 43 Daniel J. Slyngstad, Gia DeMichele, and Maritza R. Salazar 4 Transnational Team Effectiveness 73 Dana Verhoeven, Tiffany Cooper, Michelle Flynn, and Marissa L. Shuffler Part II Antecedents to Team Effectiveness 103 5 Team Design 105 John L. Cordery and Amy W. Tian 6 Team Composition 129 Mikhail A. Wolfson and John E. Mathieu 7 Team Diversity 151 Bertolt Meyer 8 Change in Organizational Work Teams 177 Floor Rink, Aimée A. Kane, Naomi Ellemers, and Gerben van der Vegt 9 Status Effects on Teams 195 Kun Luan, Qiong‐Jing Hu, and Xiao‐Yun Xie 10 Cross‐Cultural Teams 219 Ningyu Tang and Yumei Wang Part III Team Effectiveness: Processes, Emerging States and Mediators 243 11 Teamwork Processes and Emergent States 245 Rebecca Grossman, Sarit B. Friedman, and Suman Kalra 12 Team Decision Making 271 Tom W. Reader 13 Teamwork under Stress 297 Aaron S. Dietz, James E. Driskell, Mary Jane Sierra, Sallie J. Weaver, Tripp Driskell, and Eduardo Salas 14 Conflict in Teams 317 Lindred L. Greer and Jennifer E. Dannals 15 Team Leadership 345 Daan van Knippenberg 16 Team Cognition: Team Mental Models and Situation Awareness 369 Susan Mohammed, Katherine Hamilton, Miriam Sánchez‐Manzanares, and Ramón Rico 17 Team Trust 393 Ana Cristina Costa, and Neil Anderson 18 Psychological Contracts in Teams 417 Carlos‐María Alcover, Ramón Rico, William H. Turnley, and Mark C. Bolino 19 Affect and Creativity in Work Teams 441 March L. To, Neal M. Ashkanasy, and Cynthia D. Fisher 20 Team Reflexivity and Innovation 459 Michaéla C. Schippers, Michael A. West, and Amy C. Edmondson Part IV Team Effectiveness Tools and Outputs 479 21 Team Performance Measurement 481 Michael A. Rosen and Aaron S. Dietz 22 Developing and Managing Teams 503 Charles P. R. Scott and Jessica L. Wildman 23 Team Performance in Extreme Environments 531 William B. Vessey and Lauren B. Landon 24 Team Development Interventions 555 Deborah DiazGranados, Marissa L. Shuffler, Jesse A. Wingate, and Eduardo Salas Part V The Future of Teams 587 25 The Future of Teams 589 Michael A. West Index 597
Jonathan Passmore (Series Editor) is the Professor of Coaching and Behavioural Change at Henley Business School, University of Reading and a professor of psychology at the University of Evora, Portugal. He is a chartered psychologist, holds five degrees, and has an international reputation for his work in coaching and leadership, including being listed by Thinkers50 as one of the top 10 coaches in the world. He has published widely books on the themes of leadership, personal development and change, and served as editor for the Association for Coaching book series. He speaks widely at conferences across the world and has published over 100 journal papers and book chapters. Eduardo Salas is Allyn R. & Gladys M. Cline Professor and Chair of the Department of Psychological Sciences at Rice University. Dr. Salas’ research interests are in uncovering what facilitates teamwork and team effectiveness in organizations; how and why does team training work; how to optimize simulation-based training; how to create a culture of safety; how to design, implement and evaluate training & development systems and in generating evidence-based guidance for those in practice. He has co-authored over 450 journal articles and book chapters, has co-edited 35 books an authored a book on team training. Ramón Rico is an associate professor of Management and Organizations at the University of Western Australia (Australia). His expertise interlocks organizational behavior, social psychology and team science. His research currently focuses on the role of team cognition and team coordination processes on both, team and leadership adaptation; team diversity management; and the coordinative and motivational bases of effective multiteam systems.
