The Spatial and Temporal Dimensions of Interactions: A Case Study of an Ethnic Grocery Shop

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Dariush Izadi

The Spatial and Temporal Dimensions of Interactions

A Case Study of an Ethnic Grocery Shop

Dariush Izadi

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English

Springer Nature Switzerland AG
13 August 2020

Ethnic studies; Retail sector

“This book provides a significant contribution to the discursive analysis of service encounters. It demonstrates, in a very elegant way and based on a solid empirical investigation, how mediated discourse analysis may be enacted to describe and understand the social and cultural practices associated with space, time, ethnicity and identity construction. A must-read for researchers and practitioners interested in language use in professional contexts.”

-- Laurent Filliettaz, University of Geneva, Switzerland

“This book contains one of the most thorough and productive applications of the theoretical and analytical apparatus of mediated discourse analysis I have come across, demonstrating how the moment-by-moment ways that people appropriate discourse to perform mundane daily activities such as shopping contribute to the broader maintenance of social identities and communities. The analysis is meticulously undertaken and communicated in clear, elegant prose. This book will be of interest to anyone working in the field of discourse studies.""

-- Rodney Jones, University of Reading, UK

This book investigates the social practices of service encounters in the context of a typical Persian shop in Sydney. Although by nature goal-oriented speech events, the book posits that service encounters are not simply limited to achieving business transactions, but that they incorporate a range of social and discursive practices. Analysing ethnographic data using the frameworks of Mediated and Multimodal Discourse Analysis, the author explores how people use everyday activities to enact social and cultural identities, construct linguistic authenticity, and maintain strong economic ties to the community. It will be of interest to scholars and students of the sociolinguistics of ethnic/ minority sites and urban spaces.

Dariush Izadi holds a PhD in Sociolinguistics and teaches Language and Linguistics Research Methods, Sociolinguistics, Discourse Analysis and TESOL Units at Western Sydney University, Australia. In his work, he applies mediated discourse and nexus analysis to investigate practices and methods through which participants accomplish their actions in social settings.

By: Dariush Izadi
Imprint: Springer Nature Switzerland AG
Country of Publication: Switzerland
Edition: 2020 ed.
Dimensions: Height: 210mm, Width: 148mm,
Weight: 369g
ISBN: 9783030195861
ISBN 10: 3030195864
Pages: 261
Publication Date: 13 August 2020
Audience: Professional and scholarly , Undergraduate
Format: Paperback
Publisher's Status: Active

Chapter 1: The Framing of Service Encounters.- Chapter 2: Studying Service Encounters.- Chapter 3: Framing and footing: Negotiation of roles and status.- Chapter 4: Authenticity in interaction.- Chapter 5: The construction of identity in interaction.- Chapter 6: Linguistic and spatial practices in the shop.- Chapter 7: Narratives.- Chapter 8: Conclusion: Mediated action in the shop

Dariush Izadi holds a PhD in Sociolinguistics and teaches Language and Linguistics Research Methods, Sociolinguistics, Discourse Analysis and TESOL Units at Western Sydney University, Australia. In his work, he applies mediated discourse and nexus analysis to investigate practices and methods through which participants accomplish their actions in social settings.

Reviews for The Spatial and Temporal Dimensions of Interactions: A Case Study of an Ethnic Grocery Shop

Izadi's book provides a refreshing perspective on service encounters at a Persian grocery in Sydney, Australia. ... His book adds to the growing body of research adopting action-centered, multimodal perspectives on social interaction, illustrating how these approaches provide a different, more comprehensive understanding of Goffman's question 'what is it that is going on here' in social interaction. (Freek Olaf De Groot, Language in Society, Vol. 50 (4), 2021)