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The Social License

The Story of the San Cristobal Mine

Robert G. Boutilier Ian Thomson



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20 September 2018
This unique book combines a colourful history of Bolivian politics with some of the most advanced quantitative techniques yet developed for socio-political risk analysis. This is the story of how a foreign-owned private sector mining company (Minera San Cristobal - MSC) earned, lost, and regained its social licence to operate.

Robert G. Boutilier and Ian Thomson, leading experts in stakeholder management theory and practice, transform the concept of the SLO from a metaphor to a management tool. The book traces the development of new concepts and measures in the field of stakeholder engagement while following the narrative of a community struggling with a fundamental change in its identity from a declining, malnourished llama-herding village to one of the richest towns in Bolivia.

This remarkable story will inspire practitioners in the field of stakeholder management; it will provide an invaluable roadmap for professionals working on land re-use projects in the energy, mining, and conservation sectors; it will make stakeholder relations concepts and techniques accessible to students through an engaging and in-depth case study; and it will open your eyes to one of the most fascinating accounts of how two different cultures collided and then came together to address different but aligned goals.
By:   Robert G. Boutilier, Ian Thomson
Imprint:   Routledge
Country of Publication:   United Kingdom
Dimensions:   Height: 234mm,  Width: 156mm, 
Weight:   363g
ISBN:   9781138579699
ISBN 10:   1138579696
Pages:   178
Publication Date:   20 September 2018
Audience:   College/higher education ,  Further / Higher Education
Format:   Paperback
Publisher's Status:   Active
Preface Part One: Historic Context Chapter 1: In the Beginning Chapter 2: The Historical Roots of Divergent Views of Fairness Chapter 3: Bolivian Politics from the Spanish to the Neo-Liberals Chapter 4: The Anti-Foreigner Turn Part Two: Retrospective from Discovery to Operating Mine Chapter 5: Social License Concept Chapter 6: From Geological Discovery to Construction 1994-2004 Chapter 7: Construction: 2004 to 2006 Chapter 8: Transition to Operating Mine: 2007 to 2009 Chapter 9: Renegotiation of Roles and Rights: 2010 and 2011 Part Three: Stakeholder Strategies from Quantitative Measures Chapter 10: Shift to Quantitative Risk Assessment Methods Chapter 11: Co-evolution of Risk Hotspots with Bolivian Politics and Economy: 2009 to 2015 Chapter 12: From Findings to Strategies that Work Part Four: Distinctive Features and Conclusions Chapter 13: Women and the San Cristobal Mine Chapter 14: The Trouble with Llamas Chapter 15: Concluding Observations

Robert G. Boutilier is a strategy consultant, social researcher, and Associate of the Centre for Sustainable Development at Simon Fraser University, Canada. Ian Thomson is a practising social consultant, researcher and communicator with more than 40 years of experience in the natural resource industries, most recently as principal of Shinglespit Consultants Inc., Canada.

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