In this volume (Sparrow) offers a fresh perspective on regulatory reform... Sparrow's approach to regulation and enforcement is designed to satisfy the 'bean counters' and those genuinely interested in achieving results in public programs... useful for readers concerned about bureaucratic discretion and accountability and those interested in improving government performance in other kinds of agencies and in other countries. The message is important, and it is well delivered. --William L. Waugh Jr., Georgia State University, Perspectives on Political Science, 12/1/2001 Every member of the Bar Association, as well as every government enforcement attorney, inspector and program manage should read this book. -- NTSB newsletter Malcolm Sparrow presents a positive, almost affectionate, portrayal of regulation and the beleaguered administrators charged with its implementation... scholars and practitioners alike should find this book provocative, insightful, and perhaps even inspiring. --Thomas W. Church, State University of New York in Albany, American Political Science Review, Vol. 95, No. 3, 9/1/2001