From the authors of The Improvement Guide, The Health Care Data Guide, Quality Improvement Through Planned Experimentation, and Transforming Health Care Leadership.
More detail into the theory and evidence-base of QOS
Examples from organizations in various sectors
Tools and methods to support the five activities for leaders
Exercises to practice and apply the methods in your organization
Detailed QOS assessment of progress
Expanded descriptions of the milestones of the QOS Journey
By:
Clifford L Norman, Lloyd P Provost, David M Williams Imprint: Provident Heierman Press Dimensions:
Height: 279mm,
Width: 216mm,
Spine: 24mm
Weight: 1.066kg ISBN:9798990466142 Pages: 464 Publication Date:01 December 2025 Audience:
General/trade
,
ELT Advanced
Format:Paperback Publisher's Status: Active