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The Practice of Quality Management by Phillip J. Lederer at Abbey's Bookshop,
The Practice of Quality Management
— —
Phillip J. Lederer Uday S. Karmarkar

The Practice of Quality Management

Phillip J. Lederer,  Uday S. Karmarkar

$370.95   $296.98

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English
Springer-Verlag New York Inc.
01 November 2012
Production & quality control management; Research & development management; Operational research; Tool making
The Practice of Quality Management presents the results

of eleven ground-breaking research projects in quality management. It

is the first collection of research papers by academics in this area.

The projects are empirical studies on total quality management that

suggest new ways to think about quality. The objective of the research

found in this book is to develop theory and to assist practice. Thus,

this volume is of interest to both academic researchers and practising

managers.

The chapters fall into four categories: `Performance', `Understanding

TQM', `Organizations', and `Using TQM'. All of the chapters show that

there are many different applications and research issues associated

with quality. The chapters on `Understanding TQM' suggest that it is

possible to develop and test theories of quality. The chapters on

`Performance' demonstrate that studies of the operational and

financial effect of quality can yield positive results. Many thinkers

on quality consider that organizational impacts of quality are the

most important drivers of the quality process. The chapters on

`Organizations' present evidence on how quality programs affect human

resource management, and organizational structure. Finally, the

chapters on `Using TQM' present several studies of applications of

quality management.
Edited by:   ,
Imprint:   Springer-Verlag New York Inc.
Country of Publication:   United States [Currently unable to ship to USA: see Shipping Info]
Edition:   Softcover reprint of the original 1st ed. 1997
Dimensions:   Height: 235mm,  Width: 155mm,  Spine: 18mm
Weight:   510g
ISBN:   9781461378846
ISBN 10:   1461378842
Pages:   320
Publication Date:  
Audience:   Professional and scholarly ,  Undergraduate
Format:   Paperback
Publisher's Status:   Active

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