PERHAPS A GIFT VOUCHER FOR MUM?: MOTHER'S DAY

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English
Cambridge University Press
01 December 2016
Crisis management has become a defining feature of contemporary governance. In times of crisis, communities and members of organizations expect their leaders to minimize the impact, while critics and bureaucratic competitors make use of social media to blame incumbent rulers and their policies. In this extreme environment, policymakers must somehow establish a sense of normality, and foster collective learning from the crisis experience. In the new edition of this uniquely comprehensive analysis, the authors examine how strategic leaders deal with the challenges they face, the political risks and opportunities they encounter, the pitfalls they must avoid, and the paths towards reform they may pursue. The book is grounded in decades of collaborative, cross-national and multidisciplinary case study research and has been updated to include new insights and examples from the last decade. This is an original and important contribution from experts in public policy and international security.

By:   , , , ,
Imprint:   Cambridge University Press
Country of Publication:   United Kingdom
Edition:   2nd Revised edition
Dimensions:   Height: 228mm,  Width: 152mm,  Spine: 15mm
Weight:   410g
ISBN:   9781107544253
ISBN 10:   1107544254
Pages:   206
Publication Date:  
Audience:   Professional and scholarly ,  Undergraduate
Format:   Paperback
Publisher's Status:   Active
Introduction; 1. Managing crises: five strategic leadership tasks; 2. Sense making: grasping crises as they unfold; 3. Decision making and coordinating: shaping the crisis response; 4. Meaning making: constructing a crisis narrative; 5. To end a crisis: managing accountability; 6. Learning and changing: from the crisis to reform; 7. How to deal with crisis: lessons for prudent leadership.

Arjen Boin is Professor of Public Institutions and Governance at the Institute of Political Science, Leiden University. Paul 't Hart is Professor of Public Administration at the Utrecht School of Governance, which he joined in 2001. Since June 2011 he has also been Associate Dean at the Netherlands School of Government in The Hague, a position he also held between 2002 and 2005. Eric Stern is Professor of Political Science at the Swedish Defence University, Editor-in-Chief of the Oxford Research Encyclopedia of Crisis Analysis, and a Fellow of the University of Delaware Disaster Research Center. Bengt Sundelius is Professor of Government at Uppsala University and the Swedish Defence University, and Strategic Advisor to the Director General of the Swedish Civil Contingencies Agency.

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