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The Pause Principle

How to Keep Your Cool in Tough Situations

Cynthia Kane

$46.95

Hardback

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English
John Wiley & Sons Inc
14 April 2025
Become a better communicator during awkward, difficult, or tense moments in the workplace

In The Pause Principle: How to Keep Your Cool in Tough Situations, renowned corporate communications expert Cynthia Kane reveals her tried-and-tested SOFTEN practice to better handle awkward, difficult, or tense conversations at work by breaking free of automatic reactions including shutting down, running away, yelling, or getting passive aggressive or defensive. In this book, readers will learn how to regulate their bodily responses and emotions to arrive at peaceful and productive resolutions during even the most challenging moments at work.

With Kane's help, readers have the opportunity to make a profound impact in their organizations, both interpersonally and quantitatively by reducing miscommunications and therefore corporate errors. This book explores topics such as:

The fight, flight, or freeze response, and why it's actually a very effective evolution strategy in the wilderness—just not in the workplace The true financial cost of corporate miscommunication, estimated to be $4,200 per employee per year The importance of mindfulness in work and life, and its key role in calming the human nervous system during stressful situations

The Pause Principle: How to Keep Your Cool in Tough Situations earns a well-deserved spot on the bookshelves of corporate leaders, executives, managers, and all individuals seeking proven strategies to smoothly navigate stressful social situations in the workplace.
By:  
Imprint:   John Wiley & Sons Inc
Country of Publication:   United States
Dimensions:   Height: 234mm,  Width: 158mm,  Spine: 23mm
Weight:   408g
ISBN:   9781394283408
ISBN 10:   1394283407
Pages:   192
Publication Date:  
Audience:   General/trade ,  ELT Advanced
Format:   Hardback
Publisher's Status:   Active
Acknowledgments ix Introduction 1 Part I Learning to Pause 11 Chapter 1 Why Is It So Hard to Pause? 13 Chapter 2 The Pause Principle: SOFTEN 21 Part II The Pause Practices 33 Chapter 3 Sensation 35 Chapter 4 Own Your Discomfort 45 Chapter 5 Focus on the Present Moment 55 Chapter 6 Take a Breath 67 Chapter 7 Eyes Toward Another 83 Chapter 8 Need to Say 101 Chapter 9 SOFTEN Meditation Practices 119 Chapter 10 The Pause Principle in Action 143 Final Thoughts 151 References 155 About the Author 161 Index 165

CYNTHIA KANE is the CEO and Founder of the Kane Intentional Communication™ Institute, LLC, a communication institute for professionals that provides a holistic approach to effective communication. She has been featured in publications like The Washington Post and Thrive Global. She lives in Washington, D.C., with her family.

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