"Mark Graban is an internationally-recognized consultant, author, speaker, blogger, and entrepreneur. He specializes in Lean management, continuous improvement, statistical methods, and people-centered leadership to cultivate psychological safety and employee engagement, working with leaders at all levels in various industries.He has authored several books, including ""Measures of Success,"" ""Lean Hospitals,"" ""Healthcare Kaizen,"" and ""Practicing Lean."" His latest book is ""The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation"" (June 2023). He founded and manages LeanBlog.org and hosts podcasts including ""Lean Blog Interviews"" and ""My Favorite Mistake. Mark is also a ""LinkedIn Top Voice.""Working independently since 2010, Mark often partners with other consulting groups on larger engagements. Mark is also a Senior Advisor to the technology and software company KaiNexus and has a small equity stake.Mark earned a Bachelor of Science in Industrial Engineering (BSIE) from Northwestern University. He also earned a Master of Science in Mechanical Engineering (MSME) and a Master of Business Administration (MBA) as a Fellow in the MIT Sloan Leaders for Global Operations Program at the Massachusetts Institute of Technology."
"""At last! A book about errors, flubs, and screwups that pushes beyond platitudes and actually shows how to enlist our mistakes as engines of learning, growth, and progress."" * Daniel H. Pink, #1 New York Times bestselling author of DRIVE, WHEN, and THE POWER OF REGRET ""This is a book I'll be recommending to colleagues and friends for years to come."" * Billy Ray Taylor, CEO of LinkedXL ""Mark's exhibition of errors, in The Mistakes That Make Us, not only acknowledges a core human experience that is frequently concealed but also fosters a feeling of togetherness among his audience, inspiring us to persevere in their pursuit of education and personal development."" * Jim McCann, founder & chairman, 1-800-FLOWERS.COM, INC. ""...weaves in the tenets for success with real-world examples and lessons that readers can apply right away. It would be a mistake not to read this book!"" * Karen Martin, President & Founder TKMG, Inc. and TKMG Academy, Inc. ""... delves into the ways we can use errors to help build and foster a culture of understanding and continuous improvement."" * Eric Ries, author of The Lean Startup and The Startup Way ""... a brilliant treatment of this topic that helps us frame mistakes properly, detach them from fear, and see them as expectations, not exceptions."" * Timothy R. Clark, PhD, Author of The 4 Stages of Psychological Safety ""Another useful book from Mark Graban!"" * Zeynep Ton, author of The Case for Good Jobs ""It would be a BIG mistake to ignore this wisdom!"" * Richard Sheridan, CEO & Chief Storyteller, Menlo Innovations"