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The Key to Better Connections

Communication Mastery

Rahul Jain

$45.95   $39.26

Paperback

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English
Independent
01 November 2023
Communication is the key to building and maintaining strong relationships, both personal and professional. When we communicate effectively, we are able to connect with others on a deeper level, build trust, and resolve conflicts peacefully.

Communication mastery is not something that happens overnight. It takes time, effort, and practice. But anyone can learn to be a better communicator.

Here are some tips for mastering communication:

Be clear and concise. Know what you want to say and say it in a way that is easy for others to understand. Avoid using jargon or technical language that your audience may not be familiar with.

Be an active listener. Pay attention to what the other person is saying and ask clarifying questions. Don't just wait for your turn to talk.

Be empathetic. Try to see things from the other person's perspective and understand their feelings.

Be respectful. Even if you disagree with someone, you can still treat them with respect. Avoid making personal attacks or using hurtful language.

Be assertive. This means communicating your needs and wants clearly and directly, without being aggressive or passive-aggressive.

By:  
Imprint:   Independent
Dimensions:   Height: 229mm,  Width: 152mm,  Spine: 3mm
Weight:   77g
ISBN:   9789360140816
ISBN 10:   9360140813
Pages:   46
Publication Date:  
Audience:   General/trade ,  ELT Advanced
Format:   Paperback
Publisher's Status:   Active

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