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The Human Element

Ten New Rules to Kickstart Our Failing Organizations

David Boyle

$77.99

Hardback

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English
Earthscan Ltd
04 October 2011
Despite some of the most sophisticated computer systems known to mankind, modern life can be infuriating -- and it's getting worse. But there is a growing suspicion that, despite all the investment in IT and organization we have seen, we live with the same old problems we always have done.

Why are we still addicted to oil and petrol despite the disastrous consequences? Why, three generations after the Beveridge Report, are his Five Giants -- Want, Disease, Idleness, Ignorance and Squalor -- still so much with us? Why did teenage pregnancies go up despite the UK government spending up to GBP100 million over a decade to prevent them? Why do so few of the public clocks tell the right time or train lavatories have water in their taps?

There is a growing understanding, not that people are infallible, or that they are endlessly trustworthy and benevolent -- but they are nonetheless what makes change possible. This book uses this idea to set out the Ten New Rules for organizations, reveals where they are working already -- with the latest developments in ideas like system thinking and co-production. It explains the future in terms of the People Principle: If you employ imaginative and effective people, especially on the frontline, and give them the freedom to innovate, they will succeed. If you don't, they will fail.
Edited by:  
Imprint:   Earthscan Ltd
Country of Publication:   United Kingdom
Dimensions:   Height: 216mm,  Width: 138mm,  Spine: 20mm
Weight:   362g
ISBN:   9781849714495
ISBN 10:   1849714495
Pages:   192
Publication Date:  
Audience:   Professional and scholarly ,  College/higher education ,  Undergraduate ,  Primary
Format:   Hardback
Publisher's Status:   Active
Acknowledgements. Introduction: The People Principle Rule 1: Recruit Staff for their Personality not their Qualifications Rule 2: Dump the Rulebooks and Targets Rule 3: Put Relationships at the Heart of Organisations Rule 4: Demerge Everything Rule 5: Obliterate the Hierarchies and Empires Rule 6: Give People Whole Jobs To Do Rule 7: Chuck Out the Big IT Systems Rule 8: Give Everyone the Chance to Feel Useful Rule 9: Make Organisations into Engines of Regeneration Rule 10: Localise Everything Conclusion: Finding a New Horse

David Boyle is a Fellow of the New Economics Foundation, author of numerous books, including (as co-author) The New Economics (Earthscan 2009)

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