The glass consumer

Name: The glass consumer
Price: 57.95 AUD
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ISBN: 9781861347350

Life in a surveillance society

Susanne Lace (Senior Policy Officer, National Consumer Council)

$57.95

Paperback

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English

Policy Press
14 June 2005

Consumerism; Human rights

We are all 'glass consumers'. Organisations know so much about us, they can almost see through us. Governments and businesses collect and process our personal information on a massive scale. Everything we do, and everywhere we go, leaves a trail. But is this in our interests?

The glass consumer appraises this relentless scrutiny of consumers' lives. It reviews what is known about how personal information is used and examines the benefits and risks to consumers. The book takes the debate beyond privacy issues, arguing that we are living in a world in which - more than ever before - our personal information defines our opportunities in life.

This book is essential reading for anyone concerned with the future of information use, data protection and privacy. It will also appeal more widely to those with an interest in technology and society, social policy, consumption, marketing and business studies.

Edited by: Susanne Lace (Senior Policy Officer National Consumer Council)
Imprint: Policy Press
Country of Publication: United Kingdom
Dimensions: Height: 216mm, Width: 138mm, Spine: 15mm
Weight: 363g
ISBN: 9781861347350
ISBN 10: 1861347359
Pages: 272
Publication Date: 14 June 2005
Audience: General/trade , ELT Advanced
Format: Paperback
Publisher's Status: Active

Introduction ~ Susanne Lace; Part One: Orientations: The personal information economy: trends and prospects for consumers ~ Perri 6; Regulatory provisions for privacy protection ~ Charles Raab; The use and value of privacy-enhancing technologies ~ John Borking; Part Two: Contexts: The data-informed marketing model and its social responsibility ~ Martin Evans; Personal data in the public sector: reconciling necessary sharing with confidentiality? ~ Christine Bellamy, Perri 6 and Charles Raab; Part Three: Case studies: Data use in credit and insurance: controlling unfair outcomes ~ Harriet Hall; Personal information in the National Health Service: the demise or rise of patient interests? ~ Jonathan Montgomery; Part Four: NCC's agenda: The new personal information agenda ~ Susanne Lace.

Dr Susanne Lace is a senior policy officer at the National Consumer Council in the UK. The National Consumer Council (NCC) uses its insight into consumer needs to advocate change. We work with public service providers, businesses and regulators, and our relationship with the Department of Trade and Industry - our main funder - gives us a strong connection within government. We conduct rigorous research and policy analysis to investigate key consumer issues, and use this to influence organisations and people that make change happen.

Reviews for The glass consumer: Life in a surveillance society

""The explosion of information in the Google age risks eroding our privacy faster than laws can be made to protect it. This book offers an incisive overview of the trends, risks and possible solutions to what may become the most critical consumer issue in the next century."" Chris Anderson, Editor, Wired Magazine; ""The urgent need to think through the practical implications for the rights and protection of the citizen-consumer in a growing 'personal information economy' makes this book essential reading for anyone concerned with these issues. The book manages to be both scholarly and accessible and provides many valuable insights and important food for thought."" Melanie Howard, Co-founder, The Future Foundation