"""This collection of essays ... shows that nurses in all settings tend to describe their work as caring, emotional, and compassionate, consciously avoiding mention of the knowledge and skill that are equally essential to the job... The consequences ... include early burnout owing to mistaken expectations and the greater use of unskilled workers, who are seen as equally capable of providing emotional care... Well written and provocative.""-Library Journal(15 October 2006) ""While the nursing profession has wrapped itself in care talk, has this hampered a more realistic basis for nurses' self identities and nursing's collective power? This hard-hitting collection faces this question head on. The book is a necessary antidote to more saccharine assessments of twenty-first-century nursing and a tough prescription for change in the health care system.""-Susan M. Reverby, Wellesley College, author of Ordered to Care: The Dilemma of American Nursing"