Rachael-Anne Knight is Professor of Phonetics and Associate Dean Education at City, University of London, with interests in prosody, transcription and pedagogy. She is the author of the successful Phonetics: A Coursebook, and is a National Teaching Fellow and Principal Fellow of the Higher Education Academy. Jane Setter is Professor of Phonetics at the University of Reading, with interests in global Englishes, prosody and pedagogy. Author of Your Voice Speaks Volumes (2019) and co-editor of the Cambridge English Pronouncing Dictionary (2011), Jane is a National Teaching Fellow and Senior Fellow of the Higher Education Academy.