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Lara Penin is Professor of Transdisciplinary Design at Parsons School of Design, USA. She is a co-founder of the Parsons DESIS Lab research laboratory, a former director of the Transdisciplinary Design graduate program and a co-lead of the Graduate Minor in Civic Service Design. Lara is the author of An Introduction to Service Design: Designing the Invisible (Bloomsbury, 2018), and editor of The Disobedience of Design Gui Bonsiepe (Bloomsbury, 2021). Alison Prendiville is Professor of Service Design at LCC University of the Arts London, UK. Her work is transdisciplinary working with health and social care professionals, scientists, engineers, and anthropologists to facilitate and converge design with science and technology for the development of locally situated services and policy developments to address societal challenges. Along with Daniela Sangiorgi she edited the book Designing for Service (Bloomsbury, 2017). Daniela Sangiorgi is Professor at the Department of Design of Politecnico di Milano, Italy. She has been one of the first scholars studying service design and co-editor of two leading books (Design for Services, 2011; Designing for Service, Bloomsbury, 2017). She worked 8 years in the UK (ImaginationLancaster, Lancaster University). Her expertise is design for service innovation, with a focus on public services and healthcare. She is a member of Polimi DeSIS Lab (https://www.desis.polimi.it).
This book is an essential read that will expand your views on the evolving landscape of service design. It offers critical perspectives and practical approaches to address contemporary global challenges, emphasizing a plural, ethical, and equitable practice. I highly recommend it for its critical and future-oriented perspective on service design. * Shashank Mehta, National Institute of Design, India * If you’re curious about where service design is headed, this is the go-to book. It opens the door to a new generation of service design, exploring critical agendas through diverse voices of leading scholars and practitioners. Readers will be inspired to join this transformative movement. * Jung-Joo Lee, National University of Singapore, Singapore * Finally, a handbook that pushes Service Design beyond business and into the challenges that matter most—climate action, social justice, and systemic change, with real cases and solid research. An essential reference spanning multiple perspectives for those of us ready to make real impact. * Xenia Viladas, IE University, Spain *
Materials, Techniques, and Ecological...
Hardback
$540.95 $432.96
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Fashion, Disability, and Co-design...
A Human-Centered Design Approach...
Paperback
$52.99
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Co-Branding Strategies for Smart...
Paperback
$410.95 $329.05
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Cultural Translation in Technology...
When Technology Travels
Paperback
$126.95 $101.37
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