During William James's exceptional career as a civil servant, he served in key roles at the Defense Mapping Agency, US Transportation Command, the Pentagon, and the Department of Veterans Affairs. He modernized IT systems, pioneered digital cartography, played a critical role in supporting Operations Desert Shield and Desert Storm, and expanded healthcare access for Veterans. William's innovative work earned him numerous awards, including the prestigious Fed100 award. Today, his B2B consulting practice supports clients working with the VA. He enjoys exploring new technologies, studying genealogy, and working on vintage cars. He lives with his family in Vienna, Virginia.