Targeting the Positive with Behaviours that Challenge

Andy Baker has written an informed must- read 'guide' based upon his wealth of experience, studying and knowledge. Such commitment and dedication to helping, supporting and educating others needs to be commended. The book is complimented with case studies which provide a deeper understanding and application of the theory. Not only will reading this book enable the reader to gain a richer understanding of the holistic benefits of managing behaviour, it will also provide an opportunity for the process of self-reflection of the readers own behaviour and/or anxieties which impact upon their ability to effectively and empathically understand the complexities of human behaviour. Read this book and embrace the possibility that empathy can build bridges across differences and create a more compassionate world. -- Yaf Yafai, Fostering Manager This book is a true representation to Andy's teachings, it captures the perspective of those receiving care but also encourages care-givers to address their own beliefs and perspectives to endorse more harmony to those receiving and providing care. This would be an innovative tool for any care giver in any setting and is a must read for anyone wanting to expand their knowledge and understanding. The case studies are very insightful, I love the concept of 'management not change is the aim' and that 'challenging behaviour' is referred to as 'behaviour that challenges', adapting to these teachings has enabled care givers to provide a more person-centred approach allowing us to achieve better outcomes. -- Rebecca Sanderson, GBA Care We have used Andys' training and the TARGET model for several years now and it has been transformative for our staff. The focus on understanding, empathy and the needs of the individual has consistently helped us to achieve better outcomes for our patients and everyone involved. -- William Inkson, Security Manager and Conflict Resolution Training Lead