Jo Mackiewicz is a professor of rhetoric and professional communication at Iowa State University, USA. She codirects the Advanced Communication program and, in 2017, published The Aboutness of Writing Center Talk: A Corpus-Driven and Discourse Analysis. Isabelle Kramer Thompson is an emerita professor of technical and professional communication and former coordinator of the English Center at Auburn University, USA.
TAW 2nd edition provides an inspiring model for writing center research and its application to tutor training. The authors take a careful and systematic approach to revealing the unique powers of one-to-one instruction and interaction. The book provides fresh insights I can share with my tutors, colleagues, and dean. I love this new edition. - Ben Rafoth, Indiana University of Pennsylvania, USA Through detailed conversations between tutors and students, Mackiewicz and Thompson detail replicable and applicable approaches to research design and tutoring. Furthermore, the identified scaffolding strategies name and give technical terminology to familiar everyday practices like suggesting, politeness, and joking, which will help tutors understand the theoretical foundations of their own work. -Randall W. Monty, PhD., University of Texas Rio Grande Valley, USA When TAW appeared, readers-especially those in writing centers-applauded the carefully researched system of coding and analyzing tutor-student talk. Now, the 2nd edition broadens the authors' contribution to the study of spoken language by expanding the discussion of their coding system and by suggesting other ways to code and study verbal communication. -Muriel Harris, Purdue University, USA