Emmanuel Fragnière is a Professor of Service Innovation and Risk Management at the Institute of Tourism, School of Management Valais-Wallis (HES-SO), Switzerland. His work focuses on sustainable service systems in tourism and energy, with publications in Management Science and the European Journal of Operational Research. George Sullivan is a federal contracting expert and attorney with over 17 years' experience in the defense and energy sectors. He advises public and private entities on compliance, procurement and energy resilience. Loïc Viret is a Swiss entrepreneur and energy storage specialist who develops large-scale renewable projects. He lectures at EPFL and HES and received the 2023 Industry 4.0 Award, 'The Shapers', for innovation in French-speaking Switzerland.