Umit S Bititci is Professor of Business Performance at Edinburgh Business School, Heriot-Watt University, UK. He has worked with an international portfolio of companies and public sector organizations and has led several international research and development projects with his research portfolio c £20million. Agnessa Spanellis is a Senior Lecturer at The University of Edinburgh, UK, where she teaches modules on Systems Approaches to Sustainability and Business Thinking. She has been published in peer-reviewed journals, books and outlets such as The Conversation.
"""A tour de force which manages to explain the theory in simple terms whilst remaining rooted in the practice. An ideal introduction to our modern world of systems."" * Sir Iain Vallance, former CEO and chairman of British Telecom * ""Systems Thinking for Business and Management is ideal for students interested in learning about and using systems thinking. It is well-written, easy to understand and provides a solid foundation for those interested in modelling systems. Providing a comprehensive overview of systems thinking, this textbook includes discussions of basic concepts, methods and models, as well as applications of systems thinking in various industrial business case studies and future systems thinking."" * Joniarto Parung, Professor of Supply Chain Management and Rector, University of Surabaya, Indonesia * ""This book is invaluable for both practitioners and students of business and operations. There is no other book that covers these topics in a practically useful way."" * Kathryn E. Stecke, Professor of Operations Management, University of Texas, USA * ""The authors' ability to apply systems thinking to practical problems is an invaluable resource for students and for those of us managing a business in today's complex, interconnected and volatile world."" * Gilad Tiefenbrun, CEO, Linn products, UK * ""A comprehensive book and a must-read for students and researchers. In particular, part four's focus on the future is unique in the sense that it offers readers systems thinking insights in the age of VUCA."" * Toshiko Kikkawa, Professor of Social Psychology, Keio University, Japan *"