Supervision, Management, and Leadership

"""The need for skilled leadership and management in the human service field has never been greater. John Tropman's new Supervision, Management, and Leadership is a critically important resource both for those new to human service leadership and management as well as for seasoned professionals challenged with a rapidly changing political, fiscal, and organizational environment."" -- Jeanne C. Marsh, George Herbert Jones Distinguished Service Professor, The University of Chicago School of Social Service Administration ""We are in a long era of accountability, in which public and nonprofit human service managers are held to ever-higher standards of organizational effectiveness, quality, and equity. In response to the increasing needs of managers and leaders, John Tropman provides a comprehensive framework and sensible strategies for improving the craft of management. His text provides a wealth of insights for management practitioners ranging from students to supervisors and agency executives."" -- Bowen McBeath, Professor of Social Work and Public Administration Portland State University and Beijing Normal University ""John Tropman is a pioneer in human service management. His Supervision, Management, and Leadership is an important new tool for teaching theory and applications. This curricula too often is given short shrift in Social Work education and training. Tropman's text fills a gap."" -- Sarah Gehlert, President, American Academy of Social Work and Social Welfare"