Alexander Raake is Senior Scientist at Deutsche Telekom Laboratories, Berlin. Alexander has worked in the field of VoIP quality and related topics for almost seven years. Current research topics include service personalization, user expectation and the quality and usability of VoIP-based speech transmission systems, and virtual environments for multi-party communication and multi-modal systems. Since 1999 Alexander has participated in the standardization activities of the International Telecommunication Union (ITU-T) on transmission performance of telephone networks and terminals.
Written for advanced undergraduates and beginning graduate students, the book carefully defines and measures these institutions to accurately characterize their effects, and discusses how these institutions are today being changed by political and economic forces. Abstracts of Public Administration, Development, and Environment The Economics of Imperfect Labor Markets is a wonderful new textbook on how institutions and public policies influence labor market outcomes. -- Jeffrey Hilgert Industrial and Labor Relations Review The authors have written a very useful book aimed at providing a theoretical explanation and empirical reviews of evidence about a number of important issues in labor economics... Many of the topics covered here are relevant to public policy, law, and economics, or even international economics classes. Because the chapters are more or less self-contained, it would be easy to assign one or two as part of a broader course in human resources or personnel economics. And doing so would be a good thing. -- Peter Cappelli Journal of Economic Literature