Spa, Salon & Health Club Selling Skills

Gerard Assey

$48.95 $41.64

Paperback

Not in-store but you can order this
How long will it take?

Availability Information

We source books from suppliers in Australia and overseas. For books we don't currently have in stock, the time it takes to get them from our suppliers can vary widely - from a few days to a few months - so we check each book with each supplier to determine the expected time it will take to be supplied to us.

We then advise you accordingly. If the time taken to get any book is too long for you, you can let us know and we will cancel or adjust your order, and refund as required.

To find out the anticipated arrival time for specific items prior to ordering, please contact us by phone or email:

Phone +61 2 9264 3111, or 1800 4 BOOKS (1800 4 26657) if outside Sydney:
option 1 Abbey's Bookshop (Crime, History, Science, Kids & more) • info@abbeys.com.au
option 2 Language Book Centre (ESL & Foreign Languages) • language@abbeys.com.au
option 3 Galaxy Bookshop (Sci-fi, Fantasy, Romance, Graphic Novels) • sf@galaxybooks.com.au

QTY:

English

Gerard Assey
19 April 2023

Popular medicine & health; Massage; Reflexology; Cosmetics, hair & beauty

Summary
Details

"If you could drastically increase the value of each customer's visit to your Spa, Salon or Health Club by 60% or more...(Yes, certainly more!), how would that impact your business's profitability? To be brutally honest, sadly, most spas, salons or health clubs LOSE that amount every time a customer walks out of their door! Salon Marketing has changed considerably over the last few years and so businesses need to embrace these changes to improve the way they sell to their clients without being 'in fear' of doing so. Besides the regular services & facilities offered, retail sales is now viewed as a significant source of additional revenue for salons and spas; and when successfully done, the profit from retail sales can even pay for the rent of your premises and part of the consumables. This book:

""Spa, Salon & Health Club Selling Skills"" is therefore is a must have for anyone in the spa/ beauty salon/ health club & similar businesses on how to take the business further by Selling:

1. Yourselves (Customers go by what they see in you first- the way you carry & conduct yourself. 2. Your Services. 3. Retailing your Products. 4. Projecting the Right Salon Image. It covers in detail, each step required for the Sales & Customer Service Process- the skills sets, behavior & attitude, and is aimed at all therapists, beauticians, receptionists, retail sales, customer service & shop floor staff, supervisors/team leaders & their managers, who are keen on creating a memorable experience that is enjoyable by encouraging customers to return again! Potential profits could be walking out of the door every single day! Can your salon/ spa business afford this to be happening? Increase Sales in Your Spa/ Salon Today!

Here's what some of our Participants have to say after attending our session on: 'Professional Selling Skills for SPA's, Salons and Health Clubs' ""Very interesting....

One of the best I have had in my life. After the training, I was clear about the objectives of selling in my spa....."" ""It built our creativity to work in teams with open minds...

Learnt a lot on up/ cross-selling, handling complaints politely & how to translate to profits! Awesome, Interesting!"" ""Very useful information....the way to handle my Guests...very useful for my future...."" ""I liked the fact that the Trainer was able to keep the attention & interest of the participants at ALL times...

A lot of useful information!!! Forced us to think by ourselves"" ""Excellent Training!"" ""Clear, great information-loved the exercises, examples...

I gained enough & valuable information- Gerard, A great Trainer!!!"" ""Helped me greatly on my self-confidence, handling complaints & being customer focused!"" ""Every part clearly understood...

Gained extensive knowledge in selling, up-selling, cross-selling our services...

Changed my personal attitude!!! Thanks a lot..."""

By: Gerard Assey
Imprint: Gerard Assey
Dimensions: Height: 216mm, Width: 140mm, Spine: 12mm
Weight: 281g
ISBN: 9798223006909
Pages: 216
Publication Date: 19 April 2023
Audience: General/trade , ELT Advanced
Format: Paperback
Publisher's Status: Active

LOW FLAT RATE AUST-WIDE $9.90 DELIVERY INFO

Spa, Salon & Health Club Selling Skills

Gerard Assey

$48.95 $41.64

Paperback

See Also

Contact Abbeys

Contact Galaxy

Contact Language

Contact Us

About ABBEY'S