S.O.A.P. for Success

Praise for S.O.A.P. for Success ""This guide to the S.O.A.P. methodology is a must-read for mission-driven entrepreneurs and small business owners seeking a clear, structured path to operational excellence. By adapting a time-tested clinical framework to the business world, Dr. West provides a practical and intuitive tool for diagnosing challenges, prioritizing problems, and developing actionable solutions-all while staying true to the heart of a business's mission. Whether you're running a veterinary clinic or launching a new venture, this approach will sharpen your focus, elevate your leadership, and reignite your passion for the work you do."" -Katherine Fitzgerald, DVM, Dean of Veterinary Sciences, Trocaire College ""As both an economist and a business leader, I'm drawn to tools that cut through complexity and drive meaningful action. In S.O.A.P. for Success, Dr. Stephanie West brilliantly applies a diagnostic method familiar to healthcare-and refreshingly powerful in business. Like a skilled clinician, she teaches leaders to gather the right data, make clear assessments, and implement plans that deliver real results. This book is a must-read for any entrepreneur or executive ready to diagnose their business challenges and revitalize their mission with precision, clarity, and purpose."" -Matthew Salois, PhD, President, Veterinary Management Groups; former Chief Economist, American Veterinary Medical Association ""Dr. West has had a remarkable career leading mission-driven veterinary organizations to fulfill their mission and enjoy financial success. In various leadership roles, she's proven that mission and margin can coexist, and that purpose and passion do not have to come at the expense of profit. Her proven techniques have applications well beyond the veterinary world. Dr. West has consistently turned around struggling businesses by utilizing a time-honored medical problem-solving methodology called S.O.A.P. This simple-to-use formula quickly evaluates, gets to the heart of the issue, and develops solutions. This book is for you if you are looking to simplify your organization's management, stay true to your mission, and grow your business."" -Dr. Bob Lester, DVM, Cofounder and Chief Medical Officer, WellHaven Pet Health ""Many of us leading mission-driven businesses are fueled by passion, not a formal business degree, a challenge I've discussed with Dr. Stephanie West over the years. Her solution, S.O.A.P. for Success, is a brilliant and approachable guide that translates the logic of the time-tested clinical S.O.A.P. framework into a powerful system for business health. The result is a must-read for veterinarians, or really any business leader, seeking to grow their impact!"" -Dr. Caleb Frankel, VMD, ER Veterinarian, Founder and CEO of Instinct Science ""Dr. West delivers a straightforward yet powerful approach that speaks the language of veterinary professionals. Rooted in the diagnostic mindset we use every day in veterinary medicine, this strategy helps veterinarians assess their businesses-and their lives-with the same clarity and confidence they bring to patient care."" -Dan Grooms, DVM, PhD, Stephen G. Juelsgaard Dean, Iowa State University College of Veterinary Medicine ""If you are searching for realistic ways to strengthen your organization or want to take the correct steps to create a positive workplace, this guide is the perfect book for you. Very highly recommended."" -Readers' Favorite ""Where West shines is in her organized, user-friendly presentation, offering readers an easy-to-remember program that creates functional solutions for businesses-particularly for those owners with no formal training."" -PW's Booklife