SLIs and SLOs Demystified: A workshop approach to building and maintaining your service level indicators...

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Alexandra F. McCoy

SLIs and SLOs Demystified

A workshop approach to building and maintaining your service level indicators and service level...

Alexandra F. McCoy

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English

Packt Publishing Limited
25 April 2025

Computer programming & software development; Software testing & verification; Systems analysis & design

Master reliability engineering with SLIs and SLOs to optimize performance, enhance observability, and make data-driven decisions

Key Features

Design precise SLIs and SLOs tailored to different system architectures and reliability goals Master observability techniques and incident management strategies to proactively detect and resolve issues Build scenario-based SLIs and SLOs with hands-on guidance for real-world reliability engineering Purchase of the print or Kindle book includes a free PDF eBook

Book DescriptionIn today's digital landscape, ensuring service reliability is more than just a necessity—it’s a competitive advantage. SLIs and SLOs Demystified equips software engineers, SREs, and business leaders with the knowledge to build, measure, and manage service level indicators (SLIs) and service level objectives (SLOs) efficiently. Written by Alexandra F. McCoy—an experienced site reliability engineer with over a decade of experience in the cloud and technology industry—this book simplifies complex reliability concepts for engineers at all levels.

Starting with a review of reliability engineering basics, Alexandra provides a step-by-step approach to defining impactful SLIs, facilitating productive SLO discussions, and integrating observability into your monitoring strategy. You'll also see how these principles apply to web applications, distributed systems, databases, and new features through real-world examples that can help you develop SLIs and SLOs for your specific environment. The book goes beyond implementation to explore the financial impact of reliability, alerting strategies, integration with incident management, and using error budgets for business decisions. By the end of this book, you’ll be able to drive operational excellence, minimize unplanned downtime, and optimize end user experiences with well-established reliability metrics.

What you will learn

Formulate and implement SLIs and SLOs for assessing and enhancing system reliability objectives Manage incidents proactively using observability and monitoring Create adequate reliability metrics for complex systems Refine incident response strategies to minimize associated risks Align reliability objectives with business and technical goals Implement strong reliability practices across multiple teams and services Integrate reliability engineering with DevOps and site reliability engineering practices

Who this book is forThis book is designed for site reliability engineers (SREs), DevOps engineers, software engineers, product managers, and business leaders looking to enhance service reliability to ensure their applications meet performance expectations. Basic knowledge of cloud services, system monitoring, and software engineering principles is beneficial.

By: Alexandra F. McCoy
Imprint: Packt Publishing Limited
Country of Publication: United Kingdom
Dimensions: Height: 235mm, Width: 191mm,
ISBN: 9781835889381
ISBN 10: 1835889387
Pages: 300
Publication Date: 25 April 2025
Audience: General/trade , ELT Advanced
Format: Paperback
Publisher's Status: Active

Alexandra F. McCoy has worked within the software and technology industry, in various roles, for the last 12 years. She spent a portion of that time as a site reliability engineer. Much of her experience was spent within the cloud sector, including hybrid cloud and on-premises Kubernetes environments, implementing cloud-native solutions for container orchestration. She enjoys the practice of reliability engineering, cloud-native development, and container orchestration as they relate to architecting solutions for customers within various industries. She spends her free time with family & close friends, and dedicates time to mentor junior engineers and professionals, with aspirational goals of successfully developing within the technology field.