Jonathan Silverman Associate Clinical Dean and Director of Communication Studies School of Clinical Medicine, University of Cambridge, UK President- elect, European Association for Communication in Healthcare Suzanne Kurtz Professor Emerita University of Calgary, Alberta, Canada Clinical Professor and Director of the Clinical Communication Program College of Veterinary Medicine, Washington State University, US and Juliet Draper Retired General Practitioner Past Director, Eastern Deanery Cascade Communication Skills Teaching Project, UK
... an outstanding resource in which clinicians in any health profession and at any level of experience can find insights to help them advance their communication competence. It offers very specific, practical descriptions of communication techniques and the evidence base in which they are grounded... -Anthony L. Suchman (in the Foreword) The importance of this skills-based consultation model cannot be overstressed. The Calgary-Cambridge Guides describe the core skills useful for all learners and teachers in medical sciences, for all levels of education, for specialists as well as for family doctors. These skills are useful in all conditions. -Myriam Deveugele (in the Foreword)