I have had the pleasure of reading this book before printing. It is a must for all levels of agents. It is a practical, innovative, and current guide to success! - Mike Brodie of Keller Williams, Plano, TX Operating Partner and Broker/Owner In this book, Glenn provides an easy step-by-step guide on the actions and mindshare needed to dominate and succeed in the ""new normal."" This is a great read from someone who has years of experience! - Terri Spilsbury, Keller Williams ELITE Realty, Owner/Operating Principal/Managing Broker I just loved it! It was like a deep breath of fresh, cold, mountain air! Everyone is talking about the new normal, but nobody was prepared to take on the new challenge. So, here it is. What are you going to do with it? Roll up your sleeves, and follow the eight steps, nothing more, nothing less. Thank you, Glenn, for laying out this roadmap for us as a reminder that we all face the same challenges around the world. - Ilena Preda KW, Top Agent, Bucharest, Romania