Routledge Handbook on Information Technology in Government

'IT remains underemphasized in government. Finally, an invaluable source taking a comprehensive view on this topic. Governments are information intensive by nature. This book contains amazing insights from theory, stories and cases. IT is at the very heart of government functioning. Advancing this requires combining theoretical and practical insights which are covered in this book.' - Marijn Janssen, Delft University of Technology 'Ubiquitous computing means the transformation of government for the information age. This volume brings together a wide range of expert research and reflections on innovative practice across the spectrum of digital government. It covers issues from smart cities to emergency management, from citizen participation to hacking, and includes conceptual frameworks as well as detailed case studies. It brings the reader a bird’s eye view of the current state of play regarding information technology in government. Every serious researcher will want to consult this volume'. – Jane Fountain, University of Massachusetts Amherst and National Center for Digital Government 'IT remains underemphasized in government. Finally, an invaluable source taking a comprehensive view on this topic. Governments are information intensive by nature. This book contains amazing insights from theory, stories and cases. IT is at the very heart of government functioning. Advancing this requires combining theoretical and practical insights which are covered in this book.' - Marijn Janssen, Delft University of Technology 'Ubiquitous computing means the transformation of government for the information age. This volume brings together a wide range of expert research and reflections on innovative practice across the spectrum of digital government. It covers issues from smart cities to emergency management, from citizen participation to hacking, and includes conceptual frameworks as well as detailed case studies. It brings the reader a bird’s eye view of the current state of play regarding information technology in government. Every serious researcher will want to consult this volume'. – Jane Fountain, University of Massachusetts Amherst and National Center for Digital Government 'In summary, I find this book very informative. It includes many topical subjects that simply are not found in most books. This book provides an excellent overall summary, and compiles a lot of world-class thinking about delivering information technology in to governments. For that reason is an excellent reference in addition to being a high quality text useful for civic and government studies where technology and techno-social issues are being discussed. This book can serve as the basis for beginning many discussions and for providing training and education in government information technology needs and approaches. In my view, this is essential reading and readers will learn a lot from it.' - Jeff Thurston, 3D Visualization World Magazine