PERHAPS A GIFT VOUCHER FOR MUM?: MOTHER'S DAY

Close Notification

Your cart does not contain any items

Root Cause Analysis

The Core of Problem Solving

Duke Okes

$152.95   $122.40

Paperback

Not in-store but you can order this
How long will it take?

QTY:

English
ASQ Quality Press
20 December 2022
This bestseller can help anyone whose role is to try to find specific causes for failures.

It provides detailed steps for solving problems, focusing more heavily on the analytical process involved in finding the actual causes of problems. It does this using figures, diagrams, and tools useful for helping to make our thinking visible. This increases our ability to see what is truly significant and to better identify errors in our thinking.

In the sections on finding root causes, this second edition now includes more examples on the use of multi-vari charts; how thought experiments can help guide data interpretation; how to enhance the value of the data collection process; cautions for analyzing data; and what to do if one can't find the causes. In its guidance on solution identification, biomimicry and TRIZ have been added as potential solution identification techniques. In addition, the appendices have been revised to include: an expanded breakdown of the 7 M's, which includes more than 50 specific possible causes; forms for tracking causes and solutions, which can help maintain alignment of actions; techniques for how to enhance the interview process; and example responses to problem situations that the reader can analyze for appropriateness.

By:  
Imprint:   ASQ Quality Press
Edition:   2nd ed.
Dimensions:   Height: 229mm,  Width: 152mm,  Spine: 12mm
Weight:   318g
ISBN:   9781636940830
ISBN 10:   1636940838
Pages:   234
Publication Date:  
Audience:   General/trade ,  ELT Advanced
Format:   Paperback
Publisher's Status:   Active

See Also