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Robotics in Hotel Services

Housekeeping, Reception, and Concierge Services

Ankit Shukla Nagendra Yadav Rohit Chauhan Abhishek Ghai

$475.95   $380.48

Hardback

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English
Igi Global Scientific Publishing
29 January 2026
The hospitality industry transforms as robotics integrate into hotel services, reshaping housekeeping, reception, and concierge operations. Service robots perform tasks from automated room cleaning and linen delivery to self-service check-in, facial recognition-based reception, and AI-driven concierge assistance. These technologies enhance operational efficiency, reduce labor constraints, and support service quality while allowing human staff to focus on personalized guest interactions. As hotels adapt to rising guest expectations, robotics emerge as an enabler of innovation, redefining service experience and competitiveness in modern hospitality. Robotics in Hotel Services: Housekeeping, Reception, and Concierge Services explores the intersection of AI and the hotel industry. It offers a comprehensive overview of how AI technologies reshape the way hotels operate, engage with guests, and pursue sustainable practices, providing theoretical foundations, real-world applications, and forward-looking insights into a rapidly evolving landscape. This book covers topics such as guest experience, reception automation, and smart technology, and is a useful resource for business owners, engineers, academicians, researchers, and scientists.
Edited by:   , , , ,
Imprint:   Igi Global Scientific Publishing
Dimensions:   Height: 254mm,  Width: 178mm,  Spine: 22mm
Weight:   907g
ISBN:   9798337365411
Pages:   600
Publication Date:  
Audience:   General/trade ,  ELT Advanced
Format:   Hardback
Publisher's Status:   Active

Nagendra Yadav is an 11th-year academia professional with a master's degree in hotel management from Kurukshetra University. With a passion for culinary arts and management, Nagendra has dedicated his career to enhancing guests' culinary dining and hospitality experience worldwide. His expertise spans various facets of hotel operations, including culinary innovation, guest services, and management practices. As an educator, Nagendra shares his knowledge and experience with the next generation of hospitality professionals, inspiring them to pursue excellence and creativity in their careers. He continues to explore new trends and innovations in the industry, aiming to elevate the standards of hospitality and enrich the experiences of guests and clients. He extensively researched promoting local and authentic culinary offerings in destinations. His work has contributed to a broader understanding of how culinary experiences can drive tourism and support local economies.

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