Risk and Crisis Management in the Public Sector

'The revision of this helpful textbook confirms the validity of the ideas underpinning the first edition: to provide an integrated and sophisticated, yet succinct and highly teachable overview of the theory and practice of contemporary risk management and crisis management. These fields address different sides of the safety, security and business continuity coin. This book does a great job of allowing readers to see the connections between the challenges of identifying risks and preventing them from materializing on the one hand, and dealing with the consequences of risks that materialize and escalate in the form of major disruptions and emergencies on the other. It will be of great value to students, scholars, and practitioners alike in both in the corporate and public sectors.' - Paul 't Hart, Utrecht University School of Governance, The Netherlands ' Nothing sells risk management like a crisis. Unfortunately, interest AFTER a crisis demonstrates bad timing. Further, passions (and political will) for future preparedness subside over time, and an all too common cycle emerges-Crisis/A Vow to Change/Weakening of the Vow/Next Crisis! This book provides expert guidance both on breaking that cycle and on constructing and implementing effective crisis response strategies and methods. It should be required reading for public leaders and managers.' - Peter C. Young, PhD, 3M Endowed Chair in International Business, University of St. Thomas-Opus College of Business Minneapolis, Minnesota, USA