Retail supply chain consists of multiple segments from sales to distribution to finance. Retail manufacturers rely on a complicated web of suppliers. Customer demand and market competition today requires extreme efficiency from end to end. This book offers the retail supply chain executive with the tools needed for full strategic advantage. The new edition gives special attention to recent challenges, such as vast technological change, higher levels of customer personalization, and more global supply chains.
James B. Ayers
, Mary Ann Odegaard (University of Washington
Country of Publication:
2nd New edition
02 October 2017
Professional and scholarly
Preface Authors Section Iâ THE RETAIL SUPPLY CHAIN 1 Defining the Retail Supply Chain 2 Success in a Retail Business 3 Types of Retail Supply Chain Businesses 4 A Changing World: Moving toward Comparative Advantage 5 Corporate Social Responsibility, Sustainability, and the Retail Industry Section IIâ FORCES SHAPING THE RETAIL SUPPLY CHAIN ENVIRONMENT 6 Drivers of Retail Supply Chain Change 7 Paths to the Customer 8 Supply Chain Risk 9 Retail Supply Chain Metrics 10 Meeting the Needs of Supply Chain Decision Makers Section IIIâ RET AIL STRATEGY AND SUPPLY CHAIN S 11 Product Types-Value to the Customer 12 Businesses Inside the Business 13 Activity Systems and Process Definition 14 Retail Supply Chain Management-Skills Required Section IV RETAIL SUPPLY CHAIN PROCESS IMPROVEMENT 15 Organizing to Improve Retail Supply Chain Performance 16 Collaboration with Supply Chain Partners 17 Demand-Driven Supply Chain 18 Product Tracking along Retail Supply Chains Section V ACHIEVING FINANCIAL SUCCESS IN THE RETAIL SUPPLY CHAIN 19 Understanding Supply Chain Costs 20 Barriers to Addressing the Root Causes for Cost 21 Multicompany Collaboration to Reduce Costs-Who, What, and How 22 Retail Return Loops 23 Case Application: SeaBear/Made in Washington Glossary Bibliography Index
Jim Ayers has extensive process improvement experience across multiple industries. His education includes a graduate level industrial engineering degree from Stanford. These include government agencies, utilities, consumer and industrial manufacturing, aerospace & defense, healthcare, financial institutions, and professional services. His published work on lean, operations strategy, and organization design includes best-selling books and numerous articles.