Brian Thorpe has retired from full time quality management employment, but continues to write new training material, and provide quality management training and consultancy. Peter Sumner is currently working as the Head of the Quality Management Division at a firm of design consultants in the North of England. John Duncan is currently engaged as a Regional Director within a multi discipline consulting engineering organization.
β... clear layout and helpful chapter headings to guide the user through the subject.β Quality World βThe book is very well structured and presented for the benefit of the reader.β ASI Journal